The default gateway is not available windows 10
How to Fix “The Default Gateway is not Available” in Windows 10
Computers rely on an internet connection for most of its functions. Internet connection issues can cause a lot of problems for users. One common issue that Windows 10 users can encounter is The Default Gateway is Not Available problem.
This problem prevents you from connecting to the internet. Knowing how to solve this issue is essential.
What causes the problem?
There are many possible causes for this problem. Default gateway not being available may be due to outdated drivers, incorrect router settings, wrong IP address settings or some antivirus that controls internet traffic.
First: Make a System Backup
Before starting any computer repair, it is ideal to back up your files to ensure that you won’t lose any critical data.
Follow these steps to help you in backing up your data.
Step 1:
Press the Windows key on your keyboard and click on the “Settings” icon.
Step 2:
Click on “Update and Security”.
Step 3:
Click on the “Backup” tab on the side menu.
Step 4:
Connect a flash drive or external hard drive to your computer. Click “add a drive” and then choose the drive you connected
Methods to fix “The Gateway Is Unavailable” on Your Computer
Fix 1: Install/Update your Ethernet Driver
Step 1: Press the Windows key on your keyboard and click on the “Settings” icon.
Step 2: Select “Windows Update” on the side menu.
Step 3: Wait for the system to check for updates and then download it.
Fix 2: Use Advance System Repair Tool (Restoro)
Restoro is a program that analyzes your computer and automatically repairs issues on your PC that may cause the default gateway unavailable error.
Follow the steps below on how to download and use Restoro on your computer.
These steps will require you to temporarily deactivate your anti-virus to prevent it from interfering with Restoro.
Step 1: Download and Install Restoro for free
Step 2: Accept the license terms agreement by checking the “I Accept the EULA and Privacy Policy” to continue.
Step 3: After installing restoro, it will automatically scan your computer for the first time.
Step 4: You can view the details of the scan by expanding the “Details” tab.
Step 5: To fix the issues found, expand the “Recommendation” tab and choose between “Clean” and “Ignore.”
Step 6: Click on “Clean Now” at the bottom part of the program to begin fixing the issue.
Most of the time, Restoro will fix the issue with the default gateway being unavailable. But if the problem is still present, proceed to the next method.
Fix 3: Change the power management of your network adapter
Power management can affect the performance of your network adapter if it’s on power-saving mode. You can change the settings of your power management by following these steps:
Step 1: Press Windows key + X and select Device Manager from the pop-up list
Step 2: Expand the “Network Adapters” tab and select your network adapter.
Step 3: Right Click on your network adapter and select “Properties” tab
Step 4: Go to the “Power Management” tab and make sure that “Allow the computer to turn off this device to save power” is unchecked
Step 5: Click “OK” to save changes and reboot your computer
After restarting the computer, try reaccessing the internet and see if it fixes the problem. If the issue is still there, proceed to the next method.
Fix 4: Change the power saving mode of your wireless network adapter
Another way to solve the default gateway is unavailable error is by checking your power saving mode settings. To do this, see the steps below:
Step 1: Press Windows key + S and type Power Options. Select Power Options on the result.
Step 2: Select your current power option plan and click on “Change Plan Settings.”
Step 3: Click on “Change Advanced Power Settings”
Step 4: Expand the “Wireless Adapter Settings” tab and “Power Saving Mode” tab
Step 5: Set On Battery and Plugged In settings to Maximum Performance
Step 6: Click on OK to save changes and reboot your computer.
After rebooting, try to browse the internet and see if the error is resolved. If the problem still occurs, proceed with the next method.
Fix 5: Reset TCP/IP using Command Prompt
If trying the methods above doesn’t work, doing a TCP/IP reset using netshell command would fix the issue on the default gateway unavailable.
To do these kindly see the steps below:
Step 1: Press Windows key + X and choose Command Prompt (Admin) from the menu.
Step 2: Enter these lines on the Command prompt:
netsh int ip reset
Step 3: After the process is done, close the Command Prompt and Reboot your Computer.
After executing the steps above, try to check if the issue is resolved.
The default gateway is unavailable error is mostly due to outdated drivers or improper network adapter configuration. To fix this, make sure to try all the solutions above.
If the problem still exists after trying the methods in this article, the problem is most likely with your ISP. Contact your ISP customer hotline for assistance in resolving the issue.
The default gateway is not available on Windows 10? Try this
Internet problems can cause a lot of trouble, and one problem that Windows 10 users reported is The default gateway is not available error.
Your default gateway may be unavailable due to incorrect IP settings. In rare cases, this may even be due to ISP configuration settings.
Router settings and outdated drivers could also cause this problem. Some users reported that McAffee security solutions may sometimes block your connection.
This problem can prevent you from accessing the Internet therefore it’s crucial to know how to fix it.
What can I do if the default gateway is not available?
1. Install a new Ethernet driver
If you’re getting this error on Windows 10, be sure that you have the latest Ethernet driver installed. To install it, just visit your motherboard manufacturer’s website and go locate the latest Ethernet driver for your device.
After you download it, install it and the problems with gateway should be fixed.
It’s important to mention that downloading drivers manually is a risky decision. You can damage permanently your system by manually downloading the wrong driver versions.
Thus, we recommend TweakBit’s Driver Updater 100% safe and tested by us) to automatically download all the outdated drivers on your PC.
Disclaimer: Some features of this tool are not free.
2. Change the channel of your wireless router
Sometimes issues with gateway can occur due to your wireless channel and dual-band wireless adapters. To fix this issue, you need to access your wireless router and change the channel from automatic to a certain value.
Users reported that setting the channel to 6 fixed the problem for them, but be sure to try different channels as well. For detailed instructions on how to change the wireless channel we advise you to check your wireless router manual.
In addition to changing the channel, some users are also advising to change the encryption method. Users reported that using WPA-WPA2 encryption method fixed the issue for them, so you might want to try using it.
If that doesn’t work, try switching to different encryption methods. Bear in mind that some encryption methods are outdated and that they don’t provide the necessary protection.
3. Change Power Management settings for your network adapter
Some users claim that you can fix this problem by changing the Power Management settings of your network adapter. To do that, follow these simple steps:
Run a System Scan to discover potential errors
If you have any network adapter problems, check out this in-depth guide that will surely help you solve them.
4. Change the power saving mode of your wireless adapter
Some users claim that you can fix The default gateway is not available error on Windows 10 by changing your power options. To do that follow these steps:
5. Change the frequency of your wireless router
Newer routers support 5GHz frequency, but your current adapter might not work with this frequency so you’ll have to change it to 2.4GHz. Users reported that after changing the wireless frequency from 5GHz to 2.4GHz the gateway problems has been resolved.
For detailed instructions on how to change the wireless frequency of your router be sure to check its manual.
6. Change the wireless mode to 802.11g
According to users, you can fix problems with the default gateway by setting the wireless mode from 802.11g/b to 802.11g. To do that, follow these steps:
7. Use netshell reset command
Users reported that you can fix The default gateway is not available error by resetting TCP/IP. How do you reset your default gateway? First, you need to launch Command Prompt and enter the IP reset command.
To do that, follow these steps:
8. Uninstall McAfee
Antivirus programs can sometimes interfere with your network configuration, and users reported that McAfee antivirus can cause these types of problems.
To fix this issue it’s recommended to remove McAfee from your PC and check if that fixes the problem. Did you know that your antivirus can block the internet connection? Check out this detailed guide to find out more.
Sometimes the removal tool of the antivirus might not remove registry entries or leftover files, and this is why it’s usually better to use a third-party uninstaller such as Ashampoo Uninstaller or Iobit Advanced Uninstaller (free).
After you remove your antivirus your computer will be protected by Windows Defender, but you can also choose a different antivirus software from this list.
Best antiviruses recommended are Bitdefender, BullGuard, and Panda, so you can keep your system protected.
The default gateway is not available error is usually caused by outdated drivers or by improper network configuration. To fix this error be sure to try all solutions from this article.
If you have any more questions, don’t hesitate to leave them in the comments section below.
The Default Gateway is not available after Windows 10 20H2 update
Did you notice No internet access or unidentified network after Windows 10 20H2 update? And Running the Network troubleshooter (by right click on Network / Wi-Fi symbol and select troubleshoot problems) results the default gateway is not available. A number of users report this problem After Install recent Windows patch update,
Wifi will connect for a minute or two and then the warning sign will appear on the wifi icon on the taskbar indicating there is no internet connection. Using the troubleshooter which runs and resets the adapter at which point it tells me the problem was that “the default gateway is not available” and that the problem was fixed. But That fix works for another few minutes at which point I lose connection again.
A default gateway is used to allow devices in one network to communicate with devices in another network. In other words, The Default Gateway is that node of your system which forwards packets from your network to outside networks. And mostly wrong network adapter settings, problematic Network Adapter Driver (especially after windows upgrade ), Virus malware infection or Security Software cause The default gateway is not available error. And when this error occurred on your device then you will not be able to communicate with the outside network. That result No Internet Access on Windows 10.
If you are also struggling from this problem, Here some effective solutions help to fix the default gateway is not available on Windows 10, 8.1 and 7.
The default gateway is not available
Power-cycling your router, Modem and computer fix most of the internet connection problems If any temporary glitch causing the issue.
Temporarily Disable or Uninstall security software (antivirus) if installed. Also, disconnect VPN if configured.
Reset TCP/IP settings and check if it helps.
Update Network Adapter Driver
As we discussed before Incompatible outdated or Corrupted device driver (especially The network Adapter driver) causes Different Internet & Network connection problems. If the problem started after Windows 10 2004 upgrade there is a chance the installed network adapter driver is not compatible with the current windows version which may cause the problem. Simply Update or Re-install the Network Adapter driver may fix this issue.
Reinstall Network Adapters Driver
If the update network driver didn’t fix the problem, try to reinstall the driver for the network adapter. To do this,
Or visit the device manufacturer’s website, Download and save the latest available network adapter driver for your PC. Run the setup.exe to install the same and restart windows to take effect the changes. Now check there is no more internet connection problem
Tweak Power management Settings For Network Adapter
Once you have changed the Power Saving Mode of the wireless adapter. Now you should be able to access the internet without getting the default gateway not available Windows 10 error.
Manually assign the default gateway
If none above solutions worked for you, then try to Manually assign the default gateway and IP address that most probably fix the problem for you.
Checkmark on validating settings upon exit and ok.
Now open the Web browser and visit any webpage, let us know the Internet connection working properly, there is no frequent disconnect. Also, read:
Windows 10 Default gateway not available
After installing windows 10, I lose internet access via the Ethernet, the computer switches to wireless.
Windows 10 reports «no internet» on the Ethernet (local area network).
After running diagnostics on the local area connection I learn: default gateway not available, it may be corrected some times.
Time Warner cable insists the problem is with Windows 10.
This is an annoying problem. Help Please.
Replies (15)
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Please try the following fix and see if it helps you:
Also, try this video fix:
Let us know if this helps you, Good luck 🙂
Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP · Windows Help (www.kapilarya.com)
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I am running windows 10, the problem did not exist until the day I installed Windows 10. There is no problem with the Wi-Fi.
My problem is with the Ethernet, as described in my original post. Any ideas??
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I am having exactly same problem. Only since installing Windows 10 Ethernet connection keeps dropping out but Wi-Fi connections are fine. After running troubleshoot problems within Network and Sharing centre I get the following messages.
— Reset the local area connection adapter
After these messages issue is fixed and Ethernet access is available again until next time it drops out.
Any ideas on how to permanently resolve this issue
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This happens to me as well. I know its not the actual internet because I have multiple computers and one isn’t on windows 10 just yet and the Windows 10 systems has this happen all the time. It seems once I’m doing heavy transfers like uploading files for clients or something it stops. And my house computer does the same thing. Once I do something heavy like Netflix or something it stops. It is frustrating as all and I can not find a solution.
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I received this reply from Michael.Levin.
I think I got my driver from http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=KDN90&fileId=2731090746&osCode=W764&productCode=studio-xps-8100&languageCode=EN&categoryId=NI
It has not dropped out in 2 weeks using Windows 10.
Broadcom BCM57780 LOM, v.12.2.2.2, A00
Broadcom BCM57780 Win7 64bit Driver
I went to dell site as suggested and uploaded the latest driver, although it was not for windows 10. My computer when it searched for latest drivers always found an older version. I have not had any further problems. Hope this helps
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Product not tested for Windows 10 upgrade
Dell is not testing or developing Windows 10 drivers for this product.
Maybe this is a problem for some Dell PCs after updating to Windows 10.
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Guys try this, somewhat worked for me:
When I checked whether the network drivers were updated, it said that they were the latest version and I didn’t have any missing driver w/ yellow exclamation, but still I installed all wireless and network drivers + their updates from my manufacturer website (Sony VAIO), it has got much better since then!! I think the device driver can’t say for sure if you completely have whatever you need!
— install the driver updates even if they are from years ago! You may not have got them on upgrading to Win. 10
Hope works for you as well.
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Solved: The default gateway is not available on Windows 10, 8.1 and 7
Experiencing Limited connectivity, No internet access, Or unable to connect to local Network after windows update. Well running the build in Network troubleshooter results “The default gateway is not available” (not fixed)? The Default Gateway is that node of your system which forwards packets from your network to outside networks. Or you can say default gateway serves as an access point or IP router that a networked computer uses to send information to a computer in another network or the internet.
Incorrect network configuration or problem with network adapter driver, outdated drivers could also cause this problem “Default Gateway Is Not Available“.
Default Gateway Is Not Available Windows 10
If you are also struggling with similar problems, No Internet access after Windows update and Running network troubleshooter results “Default Gateway Is Not Available” here we have multiple solutions apply to back your PC online.
Note: The solutions below are applicable to fix “Default Gateway Is Not Available” Both Ether and WiFi connection Running Windows 10/8.1 and 7.
Check Network or Wireless Adapter Driver Status
If you notice this problem after a fresh installation of Windows 10 check and make sure the correct driver installed for Network or Wireless Adapter.
Update network adapter driver
Well if you notice Windows 10 has already installed network adapter but still causing issue no internet access (the default gateway is not available) we recommend update or reinstall the network adapter driver with the latest version.
Reinstall network adapter
If windows fail to install or update the driver then try reinstall the network adapter following steps below.
If didn’t then open Device Manager, click on Action and select scan for hardware changes. This will automatically scan and install network adapter driver on your System.
If you still didn’t find the latest network/WiFi driver for your system, Then visit the device manufacturer website (Laptop users – HP, Dell, ASUS, Lenovo etc and Desktop uses visit motherboard manufacturer website.) Download and install the latest available network/WiFi adapter driver for your PC. Restart your Windows and check the problem solved, the Internet and network connection started working.
Reset TCP/IP to Default
Here another effective solution fix most of the network and internet connection problems windows 10.
Check Windows IP address settings
Assign default gateway manually
Basically, Router Ip Address is used as a Default gateway Address on the computer network. If you know your Router IP then you can try to manually add the Default gateway address by following steps below.
Change Power Management Settings for your Network Adapter
Next click on Change plan settings (next to the power plan which you use.) click on “Change advanced power settings.“ Expand Wireless Adapter Settings, then again expand Power Saving Mode.
You will see two modes, ‘On battery’ and ‘Plugged in.’ Change both of them to Maximum Performance. Click Ok to make save changes and Reboot your PC check problem resolved.
Change the wireless mode to 802.11g
Also, some users report changing the Wireless mode from 802.11g/b to 802.11g help them to fix the issue.
Did these solutions help to fix “the default gateway is not available ethernet/WiFi connection”? Let us know which option worked for you.