Windows could not prepare the computer to boot
Windows could not prepare the computer to boot into the next phase of installation.
my pc shut off when it was updating. Windows is not working, I was stuck in an automatic repair loop. I created a USB boot drive and it will open to the Windows setup screen in my computer. It shows the steps «copying Windows files, getting files ready for installation, installing features, installing updates, finishing up». When it finishes installing updates it presents an error message saying » Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation. » I’ve done this multiple times.
I called tech support, they had me run a series of commands to check disk and scan it, nothing.
I remade the boot drive, nothing.
I don’t care if I lose the data on the pc, how do I fix this.
Replies (2)
I hope giving a shot to the following steps that I shall share helps you out.
So, when you’re using an USB as a boot device, please keep a note on these points.
1. Do NOT use a Sandisk USB drive.
2. Please format the USB format to NTFS from FAT32.
3. Please use an USB drive that is at least 32GB.
Now, to the OS reload part to help assist the automatic repair loop.
1. On a Windows 7 or 10 device (please do not use Windows 8 or 8.1), plug in the USB.
3. Then, select the option that says, Create Installation file (the one that has USB ISO file option. Sorry, I am not too sure of the exact words now, but it is the 2nd option).
4. Then follow the steps from here on.
Now, to go ahead and reload the OS using the Boot device option USB, please follow the following steps :
1. Remove everything from the laptop, charger, USB, Miuse, Keyboard etc. and press the F6 and Power button for 20 seconds to make sure the static electicity is removed from the system and the system will be powered off.
2. Attach the charger/AC adapter. And insert the USB to the laptop/desktop. Press and hold down the Esc key (for desktops, tap on the Esc key instead) and while holding down/tapping the Esc key, with the other hand, quickly press and hold down the power button for 2-3 seconds, then immediately tap on the F9 key till you see a start up menu.
3. Select F9 (Boot Device option) and select the USB drive. In case you are not able to see the USB drive here, from the Start Up Menu, select F10 and change the Legacy Boot to Enabled if it was disabled, save and exit changes and then go ahead with this F9 option for Boot Device Option.
4. Follow the steps thay comes from here on, and please note that you select the Windows 10 Home option rather than the Windows 10 Pro version as the Pro version will ask for the Bitlocker Encryption key, hence you will have to reload the OS once more (I am still learning more on how to resolve the Bitlocker part without having to reload the OS).
«Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation»
I am getting this messgae while insatlling windows 7. and also i have wiped my C partition so i cannot even go to repair windows>cmd. I dont have cd/dvd drive in my laptop. please help
Replies (2)
Recovery your Computer (Windows) by using the Manufacture’s «Recovery Partition» or
contact the PC manufacture (see support links included below) and order recovery media.
Note: Activation is not required when using the recovery partition or recovery media but you will need to re-install all your applications.
Also backup your documents to external media (if possible) before you start the recovery process.
Once completed your PC will be effectively back to the state when you first purchased it and turned it on for the 1st time.
To access the Recovery Partition, start your computer and then pressing the appropriate function key. This can be either F1, F2, F9, F10, F11, F12, DEL or Tab key. Check the list below or your User’s manual for your make and model.
If your hard drive has failed, do not have a recovery partition or the recovery partition is not accessible,
then you should contact the manufacturer’s support team and request a «Recovery disc» which can use to reinstall Windows 7.
How to access/Start the recovery process for the manufactures listed below.
Acer: press and hold ALT + F10 as soon as you see the logo
http://acer.custhelp.com/app/answers/detail/a_id/2631
Acer support: http://www.acer.com/worldwide/support/
Acer Recovery Media: http://store.acer.com/store/aceramer/en_US/eRecovery
Advent: restart your computer, then immediate start tapping the [F8] or F10 key.
The quickest way to restore your computer is to use the recovery tools on your hard drive. You can access these by restarting your computer then tapping the [F8] or F10 key until the Advanced Boot Menu appears. Use the arrows to select ‘Repair your Computer’ then press [Enter]. Read the full set of instructions at Advent’s web site and make your choice as to what action you want to perform: http://www.adventcomputers.co.uk/restore-or-reinstall-windows-your-computer
Support: http://www.adventcomputers.co.uk/product-support/support-services
Asus: Tap or press the F9 as soon as you see the Asus logo.
http://support.asus.com/Troubleshooting/detail.aspx?SLanguage=en&m=X53E&os=&no=1775
ASUS Support: http://support.asus.com/contactus.aspx?SLanguage=en
Dell: press F8 directly after powering up /booting the computer
Recovery instructions in detail:
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=DSN_362066
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=52182
Dell Support: http://www.dell.com/support/home/us/en/19?c=&l=&s=
Or: http://www.dell.com/
Emachines: hold down the Alt key and keep pressing and releasing the F10 key
http://techchannel.radioshack.com/emachines-system-recovery-1747.html
Support: http://www.emachines.com/ec/en/US/content/support
Fujitsu: press the F8 key repeatedly directly after powering up
https://answers.yahoo.com/question/index?qid=20110406074143AAcx1Zw
Support: http://www.fujitsu.com/global/support/
Gateway:
http://www.ehow.com/how_6297937_restore-gateway-laptop-factory-settings.html
https://support.gateway.com/s/software/microsof/vista/7515418/7515418su531.shtml
Support: http://www.gateway.com/worldwide/support/
HP Notebook: Usually to start the recovery process tap the F10 key when powering up the computer
HP Mini: press F11 directly after powering up / booting the computer
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&cc=us&destPage=document&lc=en&tmp_docname=c01867418
Support: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Lenovo (F11): http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4UFUYK
and: http://support.lenovo.com/en_US/detail.page?DocID=HT077144
Support: http://support.lenovo.com/en/supportphonelist
How to run Lenovo Onekey Recovery
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT062552
Detailed steps: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=127597018499211
You may also find parts of this Lenovo article worth reading:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4VFUDU
LG: press F11 directly after powering up / booting the computer
Support: http://www.lg.com/
Packard Bell: Power on your computer. When the Packard Bell logo is displayed, press and hold the ALT key while pressing repeatedly the F10 key. Release the keys when a message displays that Windows is loading files.
After the system recovery program has loaded follow the prompts to reinstall the operating system.
Support: http://www.packardbell.com/index.html
Samsung: Tap the F4 Key at the Samsung logo when you first power on the computer.
Support: http://www.samsung.com/
Sony VAIO Windows 7: Restart and press «F10» repeatedly
https://ca.en.kb.sony.com/app/answers/detail/a_id/35585/p/48903,49902,71663,71664/c/65,67/kw/recovery%20using%20f10
Sony VAIO Vista: Restart and press «F8» repeatedly until the «Advanced Boot Options» screen appears.
https://us.en.kb.sony.com/app/answers/detail/a_id/41931/
/how-to-perform-a-system-recovery-using-the-vaio-recovery-center.
https://us.en.kb.sony.com/app/answers/detail/a_id/41949/session/L2F2LzEvdGltZS8xNDA4MjI2NTAzL3NpZC8qWVBPbCpfbA%3D%3D
Support: http://www.sony.net/SonyInfo/Support/
Toshiba: Press and hold F12 or the 0 (zero) key on top of the keyboard (not the zero key on the numeric keypad)
and at the same time, press the power button once to switch on your notebook.
When the Toshiba screen appears; release the 0 key.
References: http://www.mytoshiba.com.au/support/items/faq/71
http://forums.toshiba.com/t5/System-Recovery-and-Recovery/How-To-Perform-system-recovery-Windows-7/ta-p/279643
Support: http://www.toshiba.co.jp/worldwide/
If you have a friend with a «Retail» version (Full or Upgrade media) of the installation DVD. Any version of a Windows 7 installation DVD will work with your «Retail» or «OEM» product key if you follow the instructions in the two Wiki articles listed below.
1) Create your own ISO file from a Windows 7 installation DVD
2) Then use the ISO as follows to create a Universal Windows 7 installation DVD or USB Flash Drive
Windows could not prepare the computer to boot into the next phase of installation.
Replies (6)
What are you using to install Windows 10?
Do you have the Boot Manager configured correctly?
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I am using a bootable USB from the Microsoft website, it is installed correctly
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After booting from the USB and installing did you go back to the Boot Manager and put the internal drive that has C:\ on at the top?
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Hi Kayashk. I’m Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.
I will give you all possible steps to troubleshoot Windows installation failure which work in about 90% of cases. If not we’ll go from there:
Follow the illustrated Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki.
Make sure all other drives and peripherals are unplugged. Update the BIOS or UEFI firmware to latest, or reset to Defaults, making sure (if you have it) UEFI is enabled, CSM or Legacy BIOS disabled, Windows Boot Manager set first to boot, if necessary disable Secure and Fast Boot until after install, set SATA controller to AHCI, Save changes and Exit. Access BIOS/UEFI Setup as shown here: https://www.mydigitallife.net/comprehensive-lis.
https://www.groovypost.com/howto/reset-pc-bios-.
Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor.
If the media won’t boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first. If you can start Windows enter UEFI firmware here: http://www.isunshare.com/windows-password/four-.
The media may also be bad, so confirm it boots and queues up per these steps in another PC, or else recreate it. You can also try a DVD, or the alternate download site from MS TechBench here: https://tb.rg-adguard.net/public.php. Burn to DVD using WIndows Image Burner or create bootable flash using one of the options here: https://www.tenforums.com/tutorials/2376-create.
Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands, each followed by Enter key:
DISKPART
LIST DISK
SEL DIS # (replace # with the disk # of the Windows disk from list in previous command)
CLEAN
EXIT
Make sure to follow the setup steps in the first link tutorial to complete your install. Drivers are important enough that those steps are printed in red.
You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the first linked tutorial. It’s a better install than any amount of money could buy and a great learning experience that will make you the master of your PC.
If all else fails you can move the hard drive to another PC to do the install with it plugged in alone. Windows 10 is remarkably adaptive to new hardware without needing adaptive restore. If it will start it will swap out all drivers requiring several restarts. You can also try applying a same-version System Image to the intact SSD/hard drive.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it’s resolved.
________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
Windows MVP 2010-20
Over 100,000 helped in forums in 10 years
I do not quit for those who are polite and cooperative.
I will walk you through any steps and will not let you fail.
Windows could not prepare the computer to boot into the next phase of installation
While upgrading or even clean installing Windows operating system on a computer, a number of complex tasks take place under the hood. Many users have been reporting encounter the Windows could not prepare the computer to boot into the next phase of Installation error. The error states-
Windows could not prepare the computer to boot into the next phase of installation. To isntall Windows, restart the installation.
This error is not specific to a particular version of the Windows operating system and can occur on any of Windows versions. There are many causes of this issue like incompatible BIOS, System File corruption, Improper installation media, and excessive hardware plugged in and more. In this article, we will be learning how to get rid of this error.
Windows could not prepare the computer to boot into the next phase of installation
1] Remove the unnecessary hardware
You might have to disable or remove newly installed hardware because external devices are no much innocent in triggering an error.
For that, I would recommend trying to physically disconnect any external device connected to your computer and check if that fixes the Error.
2] Fix the BIOS
The main solution for this that you update the system BIOS. If that does not help you may reset BIOS and see.
Start your computer and during the booting, press the F10 key to enter the BIOS – But it could be the F1, F2 or Del key too.
Now, hit the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
Click on Yes and follow the on-screen instructions to set the BIOS to its default settings.
Reboot your computer and check if it boots normally.
3] Reconfigure all the created partitions
You can also try to delete and recreate all the partitions available on your computer and check if that fixes your issues.
4] Recreate the Bootable drive
To fix this issue, you will need to make a bootable Windows 10 USB drive and then boot your computer using it
Windows could not prepare the computer to boot
Вопрос
Ответы
Как я понял это баг, так как установщик встаёт из-за того что активный диск не тот, на который устанавливается система!
Куда о нём можно сообщить?
На форуме как я вижу тема никого не заинтересовала!
Все ответы
Как я понял это баг, так как установщик встаёт из-за того что активный диск не тот, на который устанавливается система!
Куда о нём можно сообщить?
На форуме как я вижу тема никого не заинтересовала!
Что Вы понимаете под активным диском? Висту я не раз ставил на второй диск, и каких-либо проблем с этим не возникало.
Вы поменяли порядок загрузки с дисков в биосе? Некоторые матплаты выполняют эту процедуру не совсем аккуратно.
Я наверное не правильно выразился, вообщем смотрите: у меня есть 1 физический жёсткий диск, который разбит на 3 логических (на 1 WindowsXP и Windows 2003 server, на 2 Windows Vista и на 3 различные файлы) по умолчанию активным является 1 раздел (set active), тоесть сначала проверяется его загрузочный сектор, Vista ставится на 2 раздел, но инсталятор не может переключить активный раздел!
Опять что-то не так объяснил?
Слышал, что за обнаружение багов дают бесплатно финальную версию, куда запрос отправлять? Кроме этого нашёл ещё один. И пожалуйста, не игнорируйте тему, если что не так, поправте меня.
Есть подозрение. Разделы на диске, случаем, не с помощью PM создавали?
Чтобы за сообщение об ошибке получить экземпляр висты, надо было, во-первых, предварительно попасть в число бета-тестеров, во вторых, отправить сообщение до 8 ноября.
Программа установки не меняет активный раздел. Какой был активным до установки, тот и после останется.
Вообще-то есть некоторые проблемы и с RTM
» Кажется, Microsoft и в этот раз напутала: volume-подписчикам были переданы неправильные релизы Windows Vista Business и Enterprise Edition.
C релизом, который состоялся ранее в этом месяце, появились проблемы с установочным DVD, а также с установленными версиями Vista.