Windows found driver software for your device but encountered an error
Windows found driver software for your device but encountered an error while attempting to install it. Access is denied.
Replies (6)
Thank you for posting your question on Microsoft community forum.
I would like to know some information about the issue so that we could help you better.
1. What is the make and model of your computer?
2. Does the same issue occur when you connected another USB device?
This issue may occur when the currently loaded USB driver has become unstable or corrupted.
I appreciate you for providing screenshot of the issue and also your efforts towards resolving the issue.
I would suggest you to try following methods and check if it helps.
Method 1:
Run this Microsoft fixit and check the issue.
Refer:
Hardware devices are not working or are not detected in Windows
http://support.microsoft.com/mats/hardware_device_problems
If it does not help, then use method 2.
Method 2:
Reinstall USB controllers and check. Please follow these steps:
a. Click Start, type device manager in the start search box, then click «Device Manager» in the programs list.
b. Expand «Universal Serial Bus controllers«.
c. Right click a USB device and click «Uninstall«. Repeat the same step for each USB device.
d. Once it completes, restart the computer.
The USB controllers will automatically install.
I hope this information helps.
Please do let us know if you need any further assistance.
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I’m stumped, when I use that program in step one I get this: http://gyazo.com/ecbf38bd766eb294882050bf0b14eb48. Please help.
Another picture: http://gyazo.com/677186b9c0b9961a2809e4d3e6531bd8
Also, it wont let me uninstall the usb, it dosnt get removed from the list, finally the headset is Platronics GameCom 780 which was shown in I believe the second picture.
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Thank you for keeping us updated on the status of the issue.
It is unfortunate that the issue still persists.
Windows found driver software for your device but encountered an error while attempting to install it. the file specified could not be found (0x00000002)
Replies (9)
Thank you for posting the query in Microsoft Community.
To resolve the issue with the installation of printer drivers follow these steps:
I would suggest you to download the latest drivers from the manufacturer’s website.
Restart the computer to advance boot options and select the option “Disable Driver Signature Enforcement” and then try to install the printer drivers:
Advanced startup options (including safe mode)
Let us know if it helps.
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Thank you for posting the query in Microsoft Community.
To resolve the issue with the installation of printer drivers follow these steps:
I would suggest you to download the latest drivers from the manufacturer’s website.
Restart the computer to advance boot options and select the option “Disable Driver Signature Enforcement” and then try to install the printer drivers:
Advanced startup options (including safe mode)
Let us know if it helps.
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are you up to date
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Nothing in this system is AMD, so nothing to update from them. Intel Xenon based machine with an Nvidea graphics card.
nothing i tried got it to work untill i did this :
Windows found driver software for your device but encountered an error
This forum is closed. Thank you for your contributions.
Answered by:
Question
«Windows found driver software for your device but encountered an error installing»
I’m hoping someone here has an answer.
Windows 7 Home Premium x64 OEM (HP)
This is not an upgraded Vista system.
It’s not a specific driver related issue as it’s the same response/effect be it graphics/chip set/usb/printer drivers.
A Camera/USB connection that was working no longer does.
Tried in all USB ports
Device manager finds and identifies device although it is in the ‘Unknown Device» category.
Manually updating drivers via search/internet or point directly at a driver has exactly the same effect.
Deleted/uninstalled drivers completely, deleted/uninstalled all USB root hub and USB devices (hidden and visible)
SFC /Scannow finds no error
Cold boot finds USB and chipset(?) devices on boot attempts to reinstall then we get
«Windows found driver software for your device but encountered an error installing»
in fact if I try to update any device driver I get the same message generated.
Restore point does not help either.
Takes a little longer to boot as I take it it’s rebuilding the driver cache then
a very short hurrah.
Plug in a camera or printer.
«Windows found driver software for your device but encountered an error installing»
«Windows found driver software for your device but encountered an error installing»
And then the nail in my sanity
Try windows update.
Reboot
«Windows found driver software for your device but encountered an error installing»
but this time its different.
The cameras are always found but appear as ‘unknown devices’ and cannot be accessed
Same message and this time I’ve lost all the USB again.
This has to be tied down to a file access/ registry problem although I’m loath to go cutting about without some guidance.
I’m no great believer in ‘registry cleaners’ unless anyone can point to a definitive/no ad’s/sales version that really works.
If anyone has experienced(manu of you have) and fixed(still to find one) this issue please let me know how as soon as possible.
Answers
In-place upgrade would be the best choice.
If you would like to fix them one by one, please Locat and install the driver software from the c:\windows\winsxs folder.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
All replies
In-place upgrade would be the best choice.
If you would like to fix them one by one, please Locat and install the driver software from the c:\windows\winsxs folder.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
Thanks for this. The solution worked for my flash drives. And the problem was getting to be a major headache.
Your solution worked great.
I. dont understand what this means, but i am also having the same problem, what do you do in the winsxs folder to fix this issue?
I tried this, but it said the driver wasn’t found in that folder either. The missing driver is for a «Universal Serial Bus (USB) Controller» listed under Other Devices.
I’ve done an online diagnostics from the Dell site and installed the latest updates it recommended, but this item still keeps popping up.
Any other suggestions?
this did not work for me, I have a intel hd 4000 driver not working comes up in device manager under other devices. i tried up dating it so many times and keep getting the same results. Please help
I tried this, but it said the driver wasn’t found in that folder either. The missing driver is for a «Universal Serial Bus (USB) Controller» listed under Other Devices.
I’ve done an online diagnostics from the Dell site and installed the latest updates it recommended, but this item still keeps popping up.
Any other suggestions?
Exact same as me. Any suggestions?
I followed the steps you gave but with no success, i got the message below:
Windows found driver software for your device but encountered an error while attempting to install it.
USB composite device
Access is denied.
Do you know how i would resolve that?
I followed the steps you gave but with no success, i got the message below:
Windows found driver software for your device but encountered an error while attempting to install it.
USB composite device
Access is denied.
Do you know how i would resolve that?
Me too. Exactly the same message.
I tried both of the suggestions:
And also installing Download Driver Booster By Iobit.
Still seeing this error when plugging my Nikon camera:
«This device is not working properly because Windows cannot load the drivers required for this device (Code 31)»
When I try to update this driver in Properties:
«Windows has determined the driver software for your device is up to date» for MTP USB Device.
I just wanted to post what worked for me. I had trouble installing my Canon scanner driver and would get the failure to update message. I disabled web root and went to update the driver and the scanner was detected successfully. So it could be your antivirus.
My original issue was that iTunes didnt reinstall. generating this error that said I am trying to access an unavailable network resource and to browse to find itunes64setup (again). This may partly have been due to me deleting old install version folders.
The SAME error I had while updating itunes recurred while uninstalling it from my Windows 7 SP1 system. so I went to microsoft Fixit and attempted to correct and it properly uninstalled iTunes for me, which allowed the reinstall.
What didnt work was my USB web root/ root hub, which partly involved my older system and USB 1.0, and the delete/reinstall existing drivers with the c:\windows\winsxs folder as source of drivers (thank you Magon Liu. ) which I had to figure out what/why and how.
Once downloaded I tried to install and failed. Found the log in C:\Intel\Logs and contains:
Previous driver package =
! Warning 0xE0000235: DriverPackageGetPath failed.
Execute command: C:\Users\DAVIDS
. ERROR 0xE0000246: DriverPackageInstall generated an unexpected error
HERE’S THE ADDED EXPLANATION TO BRIAN’S POST THAT EXPLAINS THE SECURITY ISSUE:
> net user administrator /active:yes
Windows encountered a problem installing the Driver software for your Device
If you receive Windows encountered a problem installing the Driver software for your Device error message while updating a driver, here is a simple solution to fix this problem. The error message will be accompanied by an additional message – Windows found driver software for your device but encountered an error while attempting to install it.
Windows encountered a problem installing the Driver software for your Device
The only solution to this problem is that you need to either update the driver or if that does not work, uninstall and reinstall the device driver.
For that, you have to use Device Manager. You will be able to open it via the WinX Menu, ie, after right-clicking on the Start button.
Once the Device Manager is opened, locate the driver that is giving the error.
Right-click on that driver and select Update Driver. You should get a window like this:
Select the Browse my computer for driver software. Now click the Browse button and select the driver path. This is of course if you already have the driver file or have downloaded the driver setup file from the manufactures website.
Hit Next to start the find and installation process. It should fix the problem within moments.
If you do not have the driver setup file, then in the Location field, use the following path:
The WinSxS folder, stores multiple copies of dll, exe and other system files in order to let multiple applications run in Windows without any compatibility problem. If you browse inside, you will see what looks like a lot of duplicate files, each having the same name. These are actually, different versions of the same files which are being stored; as different programs may require different versions.
Windows will search for the driver in the WinSxS folder and install it. This should help.
If it does not, you may want to consider disabling Driver Signature enforcement and then completely uninstalling and then reinstalling the problematic device driver, after downloading the setup file from the manufacturer’s website.
Windows found driver software for your device but encountered an error
This forum is closed. Thank you for your contributions.
Answered by:
Question
«Windows found driver software for your device but encountered an error installing»
I’m hoping someone here has an answer.
Windows 7 Home Premium x64 OEM (HP)
This is not an upgraded Vista system.
It’s not a specific driver related issue as it’s the same response/effect be it graphics/chip set/usb/printer drivers.
A Camera/USB connection that was working no longer does.
Tried in all USB ports
Device manager finds and identifies device although it is in the ‘Unknown Device» category.
Manually updating drivers via search/internet or point directly at a driver has exactly the same effect.
Deleted/uninstalled drivers completely, deleted/uninstalled all USB root hub and USB devices (hidden and visible)
SFC /Scannow finds no error
Cold boot finds USB and chipset(?) devices on boot attempts to reinstall then we get
«Windows found driver software for your device but encountered an error installing»
in fact if I try to update any device driver I get the same message generated.
Restore point does not help either.
Takes a little longer to boot as I take it it’s rebuilding the driver cache then
a very short hurrah.
Plug in a camera or printer.
«Windows found driver software for your device but encountered an error installing»
«Windows found driver software for your device but encountered an error installing»
And then the nail in my sanity
Try windows update.
Reboot
«Windows found driver software for your device but encountered an error installing»
but this time its different.
The cameras are always found but appear as ‘unknown devices’ and cannot be accessed
Same message and this time I’ve lost all the USB again.
This has to be tied down to a file access/ registry problem although I’m loath to go cutting about without some guidance.
I’m no great believer in ‘registry cleaners’ unless anyone can point to a definitive/no ad’s/sales version that really works.
If anyone has experienced(manu of you have) and fixed(still to find one) this issue please let me know how as soon as possible.
Answers
In-place upgrade would be the best choice.
If you would like to fix them one by one, please Locat and install the driver software from the c:\windows\winsxs folder.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
All replies
In-place upgrade would be the best choice.
If you would like to fix them one by one, please Locat and install the driver software from the c:\windows\winsxs folder.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
Thanks for this. The solution worked for my flash drives. And the problem was getting to be a major headache.
Your solution worked great.
I. dont understand what this means, but i am also having the same problem, what do you do in the winsxs folder to fix this issue?
I tried this, but it said the driver wasn’t found in that folder either. The missing driver is for a «Universal Serial Bus (USB) Controller» listed under Other Devices.
I’ve done an online diagnostics from the Dell site and installed the latest updates it recommended, but this item still keeps popping up.
Any other suggestions?
this did not work for me, I have a intel hd 4000 driver not working comes up in device manager under other devices. i tried up dating it so many times and keep getting the same results. Please help
I tried this, but it said the driver wasn’t found in that folder either. The missing driver is for a «Universal Serial Bus (USB) Controller» listed under Other Devices.
I’ve done an online diagnostics from the Dell site and installed the latest updates it recommended, but this item still keeps popping up.
Any other suggestions?
Exact same as me. Any suggestions?
I followed the steps you gave but with no success, i got the message below:
Windows found driver software for your device but encountered an error while attempting to install it.
USB composite device
Access is denied.
Do you know how i would resolve that?
I followed the steps you gave but with no success, i got the message below:
Windows found driver software for your device but encountered an error while attempting to install it.
USB composite device
Access is denied.
Do you know how i would resolve that?
Me too. Exactly the same message.
I tried both of the suggestions:
And also installing Download Driver Booster By Iobit.
Still seeing this error when plugging my Nikon camera:
«This device is not working properly because Windows cannot load the drivers required for this device (Code 31)»
When I try to update this driver in Properties:
«Windows has determined the driver software for your device is up to date» for MTP USB Device.
I just wanted to post what worked for me. I had trouble installing my Canon scanner driver and would get the failure to update message. I disabled web root and went to update the driver and the scanner was detected successfully. So it could be your antivirus.
My original issue was that iTunes didnt reinstall. generating this error that said I am trying to access an unavailable network resource and to browse to find itunes64setup (again). This may partly have been due to me deleting old install version folders.
The SAME error I had while updating itunes recurred while uninstalling it from my Windows 7 SP1 system. so I went to microsoft Fixit and attempted to correct and it properly uninstalled iTunes for me, which allowed the reinstall.
What didnt work was my USB web root/ root hub, which partly involved my older system and USB 1.0, and the delete/reinstall existing drivers with the c:\windows\winsxs folder as source of drivers (thank you Magon Liu. ) which I had to figure out what/why and how.
Once downloaded I tried to install and failed. Found the log in C:\Intel\Logs and contains:
Previous driver package =
! Warning 0xE0000235: DriverPackageGetPath failed.
Execute command: C:\Users\DAVIDS
. ERROR 0xE0000246: DriverPackageInstall generated an unexpected error
HERE’S THE ADDED EXPLANATION TO BRIAN’S POST THAT EXPLAINS THE SECURITY ISSUE:
> net user administrator /active:yes